Media Coverage: Insert Caption here
write an excerpt for second post here depends on how many words you want here. this will be a standard for all posts.
Media Coverage: Report on setting up a successful GCC in India
Cultural integration, regulatory compliance top challenges for new GCCs
PublicationNews ArticleDate PublishedBusiness StandardCultural integration, regulatory compliance top challenges for new GCCsSep 12, 2024The Economic TimesHow GenAI is opening up new revenue streams for IT...
Sagility Collaborates with Feedback Insights to Make Significant Leaps in Employee Engagement Scores & Outcomes
Feedback Insights, partnered with Sagility, a tech-enabled healthcare Business Process Management company, to help them enhance their employee engagement and retention. The company supports payers, providers, and their partners to deliver best-in-class operations, enhance the member...
MarTech Red Pill
The Martech RedPill Report
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The Power of Customer Experience in a Digital-First World
In the fast-paced world of digital-first organizations, staying ahead of the curve is a monumental challenge. Even with an app/solution that truly solves customers problems, it’s a herculean to attract customers and retain them against the backdrop of a dynamic marketplace....
What Nobody Told You About MarTech
“The power has shifted to the customer and it’s not coming back.”
Geoffrey Moore
Marketing is continuously evolving, and marketers need to be on their toes. Customer needs are changing dramatically, and personalization at scale is difficult without the right technology....
How Service Excellence Can Help You Build Amazing Brands
In recent years, the face of customer service has undergone a drastic change. Research conducted by Feedback Insights, comprising 400 B2B companies, showed that 70% of them have termed customer service as a critical factor for zeroing in on a partner or service provider.
So, what...
Generative AI in Market Research: Proceed with Caution
When Messi lifted the FIFA world cup trophy in 2022, it was his dream coming true. But there was another winner, too, the power of predictive analytics. 150 years of international football match results went through a machine-learning training mechanism. Sophisticated algorithms...
A Leading Tech Services Provider Pivoted its Market Positioning to ‘Digital Consulting’ by Incrementally Addressing Gaps in Perception and Experience
A global tech services company pivoted clients’ perception from a staff augmentation focused to a digital consulting company by taking all the necessary steps to strengthen capability, process, and customer perceptions. Insights from the customer experience study contextualized...