While our early surveys highlighted appreciation for the resilience demonstrated by Indian IT service providers, subsequent versions are giving us a peek into future customer expectations. With early concerns being addressed & new normal setting in, clients are shifting...

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The looming COVID-19 health emergency has lead to lock downs across countries, forcing companies to get their employees to work remotely. While this has managed business continuity in the current context, it has led to managers facing a new dilemma; managing employee...