The great resignation, post pandemic realization, demand-supply gap, complex Gen-Z motivations: whatever be the cause, the tide of attrition continues unabated. Almost every service provider out there is bearing the brunt of attrition – ergo, almost every customer of every service...

The gradual addition of alphabets and attributes reflects the evolution of Diversity, Equity, Inclusion, and Belonging. Today, DEI& B is a manifestation of the employee desire for better representation of individual voices and needs at the workplace. However, this does not alter...

What does India Inc. feel about the impact of Diversity, Equity, Inclusion and Belonging (DEI&B) Wequity and Feedback Insights brings to you the first of it’s kind research on the DEI&B arena in organizations across India Wequity-Feedback-ReportDownload

Diversity, equity, and inclusion have witnessed a slow yet steady rise to the top of enterprise priorities. And the addition of belonging was accelerated with the onset of Covid and increased acceptance of remote work. One thing for sure is, DEI & B has transformed from...

Manufacturing enterprises have stolen the digital transformation spotlight by switching to tech and re-navigating processes. Rajagopalan V, Business Head and Kaarthik S, DU Head – Manufacturing at Feedback Insights recount some insights from their experience.  The...

When we talk about the evolving workspace dynamics, some would even say that the centre of power has shifted from employers to employees.  As tech-savvy i-Gens join the workforce, conventional HR models are being challenged to create a flexible workplace and a positive...

Digital transformation has influenced enterprises to re-imagine their business process in a bid to create enhanced value in their customer interactions. Sampath Kumar Raghava, Our Head for US Markets and Founder of Assets4U has created a framework LE$$ to help clients traverse this...

“If you can’t measure it, you can’t improve it.” Peter Drucker Metrics have become ubiquitous across driving growth and progress. These growth propellers are a double-edged sword. They can be good indicators and bad masters. Defining metrics and executing...

Differentiation and growth are key levers sought by most businesses and challenging to achieve in the last 10 years. There are distinct levels of maturity to achieve the highest extent of customer centricity.